Last Updated on April 15, 2021
- Logitech G602 Not Turning On
- Logitech G602 Mouse Not Responding
- G602 Not Connecting
- Why Does Logitech G Hub Not Work
Is your Logitech G602 mouse undetected by the Logitech Gaming Software? The Logitech Gaming Software is software that serves as a hub between various Logitech peripherals.
Feb 28, 2016 I just purchased a Logitech G602 wireless gaming mouse that uses a unifying receiver. Unlike my older M510 which I use on my 2011 HP running Windows 7, the G602 is not recognized by the device manager as a G602. Instead it is only identified as an HID compliant device and I'm told all software and drivers are up to date. Click the arrow next to Universal Serial Bus controllers to expand the list, then right-click USB Root Hub, and click Properties. In the USB Root Hub Properties window, click the Power Management tab. Uncheck Allow the computer to turn off this device to save power to disable the setting. Page 4 To optimize the wireless connection, plug the receiver into a computer USB port close to the G602. Note: Some hubs can degrade wireless performance. If this happens, use the USB port on your computer with the most direct path to the G602. Connect your Logitech G602 mouse. It should be detected by the Logitech G602 software. The process would take a while but it should fix the issue. Is it limited to a mouse only? The steps above should work just as well for other Logitech peripherals like keyboards. See Also: Logitech M705 Driver.
Of course, it includes mice too. Using it, the user can customize the mouse to their liking. Here, we will show you how you can fix an undetected device in Logitech G602 software.
How to Fix Undetected Device
Alright, so what should you do when your Logitech G602 mouse is undetected by the Logitech Gaming Software? You can try the following to fix the issue.
1. First, remove the undetected mouse. If necessary, connect a spare mouse to navigate in the meantime
2. After removing the mouse, go to the Device Manager
3. Go to the toolbar and choose “View”. Then, choose the “Show hidden devices” option. Be sure that the option is checked before proceeding
See Also : Logitech M720 Software
4. Since it is a mouse you are having a problem with, find “HID-compliant mouse” on the list. You should see a grayed-out device. This will be your undetected Logitech G602 mouse
5. Right-click the device and choose “Uninstall”. You will then see a confirmation window. Check again if you choose the right mouse. Choose OK and delete the mouse’s driver software after you are sure
6. Uninstall Logitech Gaming Software
7. Restart your computer
8. Install the Logitech Gaming Software again. If there is a new version of the software, you may want to download it just in case
9. Restart the computer again
10. Connect your Logitech G602 mouse. It should be detected by the Logitech G602 software
The process would take a while but it should fix the issue. Is it limited to a mouse only? No, it is not. The steps above should work just as well for other Logitech peripherals like keyboards.
See Also : Logitech M705 Driver
Of course, you have to choose the appropriate driver and uninstall it for the fix to work.
What if it doesn’t work? If the above doesn’t work, the issue might be caused by another issue. Keep in mind that undetected devices may be caused by other issues.
For example, damaged cable or USB connection or the software doesn’t recognize the user as an administrator, problem with the new update and so on.
Closing
That is how you fix an undetected device in Logitech G602 software. Now that you know what to do, you need not panic when it happens. Fixing the issue shouldn’t take too long, either.
See Also : Logitech G502 Software
In case the above solution does not work, you should contact Logitech customer service for further support and assistance. We hope this helps.
Logitech G602 Software for Windows
Compatible Operating System:
Windows 10 (32 bit / 64 bit), Windows 8.1 (32 bit / 64 bit), Windows 8 (32 bit / 64 bit), Windows 7 (32 bit / 64 bit), Windows Vista, Windows XP
| File Name | File Size | Download |
|---|---|---|
| Mouse Gamming Software | 120 MB | Download |
| Connection Utility | 2.2 MB | Download |
| Firmware Update | 1.2 MB | Download |
Logitech G602 Software for Mac OS
Compatible Operating System:
Mac OS 10.14, Mac OS 10.13, Mac OS 10.12, Mac OS 10.11, Mac OS 10.10, Mac OS 10.9, Mac OS 10.8, Mac OS 10.7, Mac OS 10.6
| File Name | File Size | Download |
|---|---|---|
| Mouse Gamming Software | 205 MB | Download |
| Connection Utility | 4.4 MB | Download |
Logitech G602 Not Turning On
Logitech G602 Manual Download
Logitech G602 Mouse Not Responding
1. Logitech G602 Getting Started Guide
Format File : PDF
2. Logitech G602 Software Guide
Format File : PDF
G602 Not Connecting
3. Logitech G602 Software Guide Mac OS
Why Does Logitech G Hub Not Work
Format File : PDF